How long will my order take?

Dispatch times

Orders of bath products, toys, gifts and hooded towels are processed and dispatched within 2 working days.

Personalised towels are made to order and need to include time to get the trim printed, so please allow 3-4 weeks for production and dispatch, particularly in the run up to Christmas. The last date we guarantee delivery of personalised towels in time for Christmas is 19th November.

Delivery

Standard delivery costs £4.95 (free for orders of £70 or more). Orders are sent via Royal Mail tracked 48 and take 3-5 days.

(Orders under £10 cost £2.95 and are sent via Royal Mail tracked 48).

Express Shipping costs £7.95. Orders are sent via Royal Mail tracked 24 and take 1-2 days (except at weekends).

Please note that if you are ordering a personalised towel, express delivery will not affect the dispatch time as this is dictated by our production process; just which courier we use.

Unfortunately we are no longer able to ship to EU countries.

If you would like your order to be delivered internationally, please email us at hello@hoodedowls.co.uk for a quote.